Has your Facebook messenger stopped working? Are you getting the message stating, “Unfortunately, Messenger Has Stopped?” If yes, then you landed here on the right page.

Are you using the Facebook messenger app on your device? If yes, there could be chances of getting an error message like “Unfortunately, Messenger has stopped”?

We have done a lot of research, and we found that many android users suffered from the same problem “Unfortunately, Messenger Has Stopped.” So, today in our article we will discuss all the possible solutions to get rid of the “unfortunately, messenger has stopped message.” Well, there are dozens of solutions to fix this problem, but we recommend some of the best solutions for you. So, read our article further to get all the details in that matter.

Facebook is one of the biggest messenger apps in today’s world and one of the most used applications for Android. Facebook allows users to chat with any of the people in the world and do voice and video calls with their friends and family.

But sometimes, Facebook Messenger throws an unexpected error message that causes the app to stop working or crash. So, before proceeding to the main content, we will tell you the reasons why this message occurs.

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Reasons Why “Unfortunately, Messenger Has Stopped Message” Occur

Well, there are no exact reasons for the occurrence of this message, but we recommend you some possible reasons for this message.

  • The first and the main reason is that there may be lots of messages, videos, photos, and other junk saved on your messenger application.
  • Another reason is that there could be junk files. If you do not clean your phone for long, then it is a possibility that a lot of junk is stored in your device. That’s why Facebook shows an error message. So, clean junk files once a week or once a month by using built-in security software.

Besides all this, other reasons can cause this error message. If you are suffering from the same issue, you are not able to use your Facebook application properly. Without further ado, let’s take a look at the solutions below.

Solutions To Fix Unfortunately Messenger Has Stopped the Error Message

If your FB messenger keeps stopping on your Android, feel free to check out the solutions mentioned in this post.

(FIXED) Unfortunately, Messenger Has Stopped.

Switch Off and Reboot Your Phone

If you do not switch off your device for long, you must do it because sometimes the problem arises if you do not switch off your phone for more extended periods.

Switch off your device and then turn it on after a few minutes and check whether the problem is solved or not. If not, then we would suggest rebooting your device and testing again.

Clear Cache and Data

This is another solution to fix this problem. Maybe a lot of junk files are stored in your app, so; clear the junk of the app.

Let’s take a look at the steps below:

  • Open Settings and navigate to “Installed Apps.”
  • Now search for the “Messenger App” in the list of all application tabs.
  • Click on the messenger app and then tap on “Clear Cache and Clear Data.”
  • Back to your home screen and “Restart Your Phone.”

Clearing cache is the best solution, as our report suggests based on the feedback we received from our blog readers.

Most of our users have tried Pokemon Go, Skype, Google Duo, Tinder, Twitter, Gmail, Facebook app, and many more apps on Android phones.

Data suggest that this method perfectly works on almost any Android app that is not working properly or having any performance issues.

Reinstall Messenger App

If the above solutions cannot work for you, then try our other solutions to fix this problem. Just install the latest version of the Facebook messenger app and check whether it works or not.

But uninstalling the app will delete all your data, such as photos, videos, GIFs, etc. To uninstall the app, follow the steps below:

  • Open Settings and click on “Install Apps.”
  • In the all applications tab, look for the “Messenger App.”
  • Tap on the messenger app and then click on “Uninstall.”

Update Messenger App

Update The Reddit Application

The problem may occur because you are using the outdated version of the Facebook messenger app.

The application may fail to load because of unknown errors and technical glitches. Updating the Messenger app to the latest version is the perfect solution to solve this problem. Here are the steps to update the app.

Step 1: Open “Google Play Store” from the home screen apps and tap on “Hamburger Icon” to open up a menu.

Step 2: From the menu, click on “My Apps and Games” and go ahead to the installed tab.

Step 3: In the “Installed Tab” list, search the Reddit app and check whether the update option is available or not.

Step 4: If yes, tap on the “Update” button and wait until the process is completed.

Step 5: Once done, check whether the Reddit application is clear of loading errors.

You can also go to the Play Store to download or update the latest version of the messenger app below.

Price: Free

Messenger App Permissions

Smartphone devices always ask for permission at the time of installing apps to access specific functions like camera, location, media, contacts, mic, etc. Allowing this permission helps that the app does not exploit your phone to track data but can also create issues like the messenger app crashing if you have not allowed the necessary permission.

If you think you have not authorized proper app permission when installing the messenger app, here is how you can do it the easiest way.

Step 1: From the App drawer, Tap and Hold on to the Messenger app icon to see its further options

Step 2: Now tap on the “App info” option.

Step 3: Now choose the “App Permission” menu.

Step 4: Open all Permissions there and choose “Allow” or “Allow while using the app.”

You have done it!

From now on, the app has all the necessary permission to access it, and it may work smoothly on your mobile phone.

We have reserved positive responses from our readers, mentioning that this same solution was working perfectly for McDonald’s, YouTube, Disney Plus, Prime Video & Hotmail apps.

Clear your Device Storage

The major reason for Facebook Messenger crashing or even any other app, the biggest issue, is storage.

It’s not recommended that you fill-up the entire storage of your device with unnecessary apps, data, files, folders, and video-like things. If your mobile phone’s storage is almost full, you will notice your mobile behaves abnormally, like frequent app crashes or errors that do not let your app work properly.

You should remove unnecessary apps, files, images, and videos from your device to free up storage space.


So those are the different ways to fix Unfortunately, Messenger Has Stopped the problem. The solutions are easy to understand and perform. So, fix the problem and use the app again.

Thanks for reading this post. We hope you enjoy reading this article. If you found this article useful, share it, and do follow us at The Android Portal regularly for more new updates.

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Ravi Kumar
Ravi is currently associated with TheAndroidPortal. He really likes to test out android gadgets, devices, smartphones and give unbiased opinions. Finding the affordable, and best value option in today's market is what he get up every day for.