Something happened to your HBO app when it came to an update. Some changes were made, but now your HBO picture in picture needs to be fixed. You did your best to restore the app to its original work, but it isn’t working.
If you’re trying to watch an HBO episode and see this, you’ve come to the right place. This article will explain how to resolve your HBO picture-in-picture issue so you can resume binge-watching your preferred episodes.
How To Fix HBO Picture In Picture Not Working?
Why is HBO Max Picture in Picture not working on Android?
HBO Max Picture in Picture (PiP) not working on Android devices is a common issue. Reasons for this:
1. The HBO Max app may not be compatible with your device. Check the list of compatible devices on the HBO Max website.
2. You may need to install the HBO Max app’s latest version. Update the app to the latest version.
3. PiP may not be enabled in the HBO Max app settings. To enable PiP, go to the HBO Max app settings and enable the PiP setting.
4. Some Android devices do not support PiP. If your device does not support PiP, you will not be able to use this feature.
Contact HBO Max customer support if you still have issues with PiP not working on your Android device.
What Is Picture in Picture Mode?
Picture-in-picture mode is a handy feature that allows you to watch more than one episode on your TV screen. For example, you may play a game or check your email while watching a movie.
Your television must support picture-in-picture mode to use the feature. Additionally, it would be best to have a Roku or Apple TV that supports HBO Max and a subscription to HBO Max.
How do I Enable Picture in Picture?
To use Picture in Picture on HBO Max, you must first enable it in the Settings menu. This is how:
1. Open “HBO Max” and select a film.
2. Verify that you are seeing it in full-screen mode.
3. From the screen’s bottom, swipe up.
You can now use different apps while watching your movie!
Fix HBO Picture In Picture Not Working
Restart your device
It’s always a good idea to restart your device regularly. This helps keep things running smoothly and can help fix minor issues that arise.
For Apple iPhone users,
- Keep the power button pressed until the “Slide to Power Off” option shows.
2. Slide your device to the “Power off” position. Hold down the power button to turn it back on.
For Google Android users,
- Hold down the power button until the power menu appears. Then, tap “Restart” to reboot your device.
2. Restarting your device only takes a few seconds and can significantly affect how well it runs. So make sure to do it every once in a while!
Reinstall HBO Max on your device
If you’re having trouble with HBO Max in picture mode on your iPhone or Android device, we’ve got a few things to try.
Install HBO Max once again on your Android or iPhone. Download the HBO Max app from the App Store or Google Play Store if you are currently using it.
Try opening the app once again after reinstalling it to see if the feature is operational now.
On your iPhone or Android device, uninstall HBO Max and then reinstall it. Go to “Settings” > “General” > “Reset” > “Erase All” Content & Settings to uninstall it.
Following that, restart your smartphone and reinstall HBO Max by going to “Settings” > “General” > “Reset” > “Erase All Content & Settings”> “Factory Data Reset.”
Reopen the movie you’re watching
Getting the picture-in-picture mode working on HBO Max is not always easy. We’ve got a few tips for you, though:
Start by trying to reopen and close the current movie you’re watching. For many, it appears to be the best option.
Click the “Cancel” button in the movie’s upper right corner. Whether you’re using an iPhone or an Android device will be addressed.
Try rebooting your device if that doesn’t work. It typically resolves any bugs or issues with apps.
If everything else fails, you might try reaching out to HBO Max support to see if they can offer assistance.
Force close HBO Max
You may be able to fix the problem by force-closing the app. Here’s how:
1. On your device, launch the “HBO Max app.”
2. From the HBO Max main menu, select the “Settings icon.”
3. Select the “Force Close option.”
4. Confirm that you want to force close the app.
5. HBO Max will now close. To relaunch the app, “Reopen it.”
Hopefully, this will fix your streaming issues with HBO Max. If not, you may need to contact customer support for further assistance.
Update HBO Max
If you’re one of the many people who still found issues with HBO Max’s picture-in-picture feature, we may be able to help.
Try looking for updates. HBO Max may have already released a fix for your issue. To do this, open the App Store, enter HBO Max, and click Update.
Try another browser
Still, an issue is not solved with HBO Max’s picture in picture mode; you can try using a different browser. Some people have reported that this feature isn’t working properly in Chrome, so you can also use a browser like Firebox.
If that doesn’t work, you can also try deleting the cookies and cache from your browser. This will clear out any temporary files that might interfere with the HBO Max picture in picture mode.
Try another device
If your HBO Max’s PiP feature is not functioning, you may need to try another device.
Various factors, including outdated software on your TV, insufficient internet connection, or an incompatible app can cause this issue.
Contact customer service
No matter what problem you’re having with your HBO Max account, customer service is available 24/7 to help you out. They can be reached by phone, email, or chat, and they’re always happy to assist you. So don’t hesitate to reach out if you need any help!
How to fix HBO Max Picture in Picture not working on iPhone?
If you’re an iPhone user who also uses HBO Max, you may have noticed that the Picture in Picture feature isn’t working. Here are some troubleshooting suggestions to try and fix the problem.
First, ensure that you have installed the latest HBO Max app. Additionally, Picture in Picture mode requires iOS 14 or later.
Ensure that Picture in Picture is enabled in the HBO Max app settings. To do this, open the app and go to “Settings” > “General” > “Picture in Picture.”
Next, check if Picture in Picture is enabled in your iPhone settings. To do this, go to “Settings” > “General” > “Picture in Picture” and make sure the switch is turned on.
Try rebooting your iPhone if Picture in Picture is still not functioning. Sometimes, a simple restart might resolve small software bugs that may be the problem.
Try uninstalling and reinstalling the HBO Max app. Sometimes, an old or corrupted app can cause problems with Picture in Picture.
After trying all these things, contact HBO Max customer support for help.
In the end, this problem is not a big deal anymore. In fact, now you only have to press the home button twice, and you’re all good to go! However, if you still face issues with it, follow the abovementioned steps.
Sometimes simple tweaks can fix even complicated problems in no time, so don’t be discouraged if your HBO picture-in-picture needs to be fixed right away.