Fitbit is a company that sells activity trackers, including one called Fitbit Charge 5 or Luxe. It has many functions and is not only a tracker for your health but also your life. It tracks your activity, sleep, and heart rate and even monitors your stress levels.

How to reset Fitbit Charge 5 and Luxe

Fitbit Charge 5 or Luxe comprises many parts, such as the tracker, the wristband, and the application. The tracker detects and measures physical activities such as running, walking, swimming, and golfing. And it also tracks your sleep patterns.

A common problem that occurs with Fitbit Charge 5 or Luxe devices is when they start to malfunction or when the battery starts draining quickly.

To solve this issue, you need to reset your device. This manual will explain how to restart your Fitbit, and it should be done as soon as possible if you’re experiencing issues with its tracking or notifications. By doing these basic things, you should be able to get your device working properly again. So don’t hesitate!

How to reset Fitbit Charge 5 and Luxe

Get started with resetting! For your Fitbit, you can choose between two different types of resets:

Soft Reset (no hard reset): Turn your Fitbit off and then back on. Your data will be saved, like turning it on or off.

Hard Reset (impactful reset): Reset your Fitbit to factory settings. All data stored within the device will be deleted – including all past stats and collected data.

You Can also check the below video to get more information on How to reset Fitbit Charge 5 and Luxe.

1. Soft Reset

First, try soft resetting it. To soft reset your phone:

– Swipe down on the home screen, which is the screen with the clock on it.

– Scroll up to the “Settings app” and open it.

– Scroll down to “Restart device.”

– Confirm your choice and click “Restart.”

If that doesn’t work, try hard resetting your phone to hard reset your phone.

2. Hard reset

If you’re having trouble with your Charge 5 or Fitbit Luxe, you may want to try a hard reset.

Here’s how: It’s useful if you’re having trouble with your phone, but it can also be done as a precautionary measure in case you drop it and want to make sure the phone isn’t permanently damaged.

– Place your tracker on the charger and connect it to a power source.

– Press the button on the flat end of the charger three times. This flat end is connected to the USB-C connector.

– Wait 10 seconds until you see the Fitbit logo.

You may need to contact Fitbit customer service if a hard reset doesn’t fix the problem.

You can easily follow the same procedure to reset your Fitbit Sense, Fitbit Ace 3, Versa 2, Versa 3, Fitbit Inspire 2, or Ionic.

Does your Fitbit still not work?

With these fixes, your Fitbit may sometimes not work. If your Fitbit still isn’t working, it might be time to contact Fitbit customer service. They can help you troubleshoot your device and find a solution to your problem.


We hope you enjoyed our blog on how to reset Fitbit Charge 5 and Luxe. We know that Fitbit devices can sometimes stop working or functioning as they should. But you get all the solutions here.

You can also check other informative posts at that work for you.

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Lucky Sharma
Lucky is Senior Editor at TheAndroidPortal & an expert in mobile technology with over 10 years of experience in the industry. He holds a Bachelor's degree in Computer Science from MIT and a Master's degree in Mobile Application Development from Stanford University.