As you know that the Google Play Music is a most popular Online Music Streaming service, which is offered by Google, and it is available on both “Android” and “Web.” With Google Play Music, users can easily stream online music via the app or web application. As you know, Google Play Music also offers plenty of features so that every listener can listen to music without any problem.

But sometimes many Play Music users have reported that they are facing some issues with their Google Play Music app on the smartphone.

That’s the reason that we have created a guide to let you know about common Google Play Music issues and fixes so that you can easily fix the common issues of Google Play Music on your smartphone.

Common Google Play Music Issues and fixes
So let’s take a look at this below-mentioned guide to know and fix common issues of Google Play Music on Android:

Guide to Fix All Google Play Music Problem

Google Play Music Not Working

Sometimes many Google Play Music users have reported that the Google Play Music app does not work even when the device is connected to the internet.

This is not a big issue, and it can be fixed by following a few simple instructions. If you are one of them who are facing this issue on your Android smartphone, then all you need to do that Is you have to clear the Data and Cache of Google Play Music app by using the Settings app on your smartphone.

After that, you have to reboot your Android device and then check that the app is working or not. This will help you to fix google play music app not working easily on your android device.


Google Play Music is Not Syncing

Many users also reported that sometimes the sync feature of Google Play Music does not work properly and stop syncing, in a result of this, you won’t able to use the Google Play Music app on your Android smartphone.

The reason of this issue is may your internet connection is slow. So make sure that your internet connection is working fine. If you find that your internet connection is working slowly, then switch to another connection and check that the app starts syncing or not.

If still, the Google Play Music app does not work properly, then you can try to Clear Data and Cache of the Google Play Music app on your smartphone. After clearing the Data and cache of Play Music app from your Android smartphone, you can reboot your device. After the reboot, you will need to refresh the Library of Google Play Music.

If you have switched your Android device from Old to New, they may need to unauthorized your old smartphone to use Google Play Music on your new smartphone.

This because the Google Play Music app will only work on one device at the same time. To use on multiple devices, you need to subscribe to the Premium version of Google Play Music.


Google Play Music is not uploading Songs

If you see your google play music not uploading, follow these instructions on your smartphone to fix Google Play Music.

As you know, you can only upload bought songs on your Google Play Music app using Music Manager. And if you bought a song from the different account and you are uploading the songs on another Google Play music app, then you might be facing this issue.

You will able to upload songs on Google Play Music if you have bought the song from the same Google Account that you are using to upload music.

If you can’t be able to upload music from your smartphone using the Music Manager, then follow this below mentioned instructions to fix this issue:

*** First, Open Music Manager on your Google Play Music app > then Select the “Run Troubleshooter” option to troubleshoot the error ***

If you are not able to upload any songs from your smartphone to Google Play Music app, then follow this below mentioned few troubleshooting to know that why you are not able to upload any songs to Google Play Music.

As you know that the Google Play Music does not support all type of songs file formats, so you can assume that the file type you are uploading to Google Play Music isn’t supported. If you are uploading music using Music Manager on your Android smartphone, then here is the list of all types of file format that you can upload:

MP3 (.mp3), AAC (.m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (.m4p), and ALAC (.m4a). Here are some music file types that you can’t upload to Google Play Music using Music Manager includes WAV (.wav), AIFF (.aiff), and RA (.r).


Missing Songs on Google Play Music

Sometimes while playing a lot of music via online streaming service like Google Play Music, if you are missing tracks in Google Music. Then don’t worry about it. This is a common issue on Google Play Music and you can fix this easily.

To fix this issue on Google Play Music, only you have to refresh “Music Library” or have to re-sync library on your Google Play Music.

To refresh music on Google Play Music app follow below-mentioned instructions:

  • First of all, you have to open the Google Play Music app on your Android Smartphone
  • After that, tap the Menu button at the top left side
  • Now, scroll down and select “Settings”
  • Here, you have to tap on the “Refresh” button that you will find under the “Account” section.

By following the above process, you will notice you have fixed google play music disappeared problem and you will be able to see all disappeared music files again in your account.


Google Play Music Playback Error

Some android forum user reported that they are getting an error “playback paused because you are listening on another device” error.

It is one of the most common problems that users are coming across. Despite of having Google Play music family plan & using another Google account when users are listening to music & another family member start listening to the music on other devices, the primary member gets this error.


Music Manager Stuck while uploading songs

If the Music manager stucks while uploading songs from your computer & you see google play music upload stuck, then you can follow below-mentioned instructions.

If you’re having problems with Music Manager while uploading the music from your computer, then, first of all, you have to check that your internet connection is currently working or not. If the computer’s internet is not working properly, then try to troubleshoot the problem.

If the internet connection is working fine, and still you are facing the same issue with your Music Manager then follow below mentioned few steps:

● First of all, you have to open a Music Manager app on your computer
● After that, select the “Preferences” option > then click on “Advanced.”
● Here, you have to click on “Sign Out.”
● After that, you have to sign in again using your Google Account details

If you are still facing this issue while uploading the music from your Computer via Music manager, then you will need to restart the Music Manager app on your computer.

After you restart the Music manager app on your computer, check that the issue has been fixed or not. You can find out more details from here.


Music Library Won’t Sync to Android

We also have found that some users have reported that music they recently uploaded/purchased won’t show up in Google play music library. It might be the sync issue with your Music library. Here are some of the solution you can try to sync your Google Play Music library to your Android device.

Refresh your google play music library:

You can touch “” menu > Settings > Tap on Refresh.

Signout & Sign in Back to Google Account:

Go to Settings > Google Account > Signout. Try restarting your device & login again to your Google account so as it gets sync properly.

Check Google Account Sync Setting:

Go to Settings > Accounts > Google & tap on Account you have used to purchase music from Google Play Music. Make sure you have enabled sync from there for your Google Play music. If not, enable it so that music sync can be started.

Clear Google Play Music Cache:

Go to Play Music App > Tap on “” icon > Settings > Clear Cache.

When you clear cache of Google Play music, this will also fix Google Play Music Temporarily Unavailable error on your mobile phone.


Contact Google Play Music

If you still facing further issues and you are not able to fix the GPM issues, you can contact Google Play Music to help you further.


Here in this article, we have listed almost all common problems that users are facing with Google Play music. Have you ever encountered with any of the listed issues?

Are you facing any other issue with Google Play Music? Share your thoughts in the comments below.