Are you staying at a hotel where your Phone won’t connect to the in-room wifi? If so, it’s probably because of one of these reasons. Hotel wifi isn’t easy to set up for guests. Many hotels have opted for in-room hotspots and other high-end solutions that are separate from the general hotel wifi.

That’s why you might not be able to connect to the hotel’s general wifi when you check in or arrive at your room.

Why Won't My Android Connect To Hotel Wifi

Depending on your phone model, there may be some extra settings you need to enable before connecting to the hotel network again. To help you get connected easily, we’ve outlined everything you need to know about connecting to hotel wifi and your options if it doesn’t work out for you.

Why Won’t My Android Connect To Hotel wifi?

If you’re having trouble connecting to a hotel’s wifi network, you can try a few things.

Make sure your password is entered correctly first. Many hotels use separate wifi passwords for their other services. Ask the front desk for the password if you’re unsure.
Second, try using a different device to connect to the wifi network. This will enable you to determine if the issue is with your device or the network.

You can refer to a few other things if you’re still having trouble. You can restart your device or try connecting to the wifi network in a different location in the hotel. Sometimes, moving closer to the router can make a difference.

You can always ask the front desk for help if all else fails. You can alternatively ask the receptionist to share a WiFi Password using scanning. They may be able to give you a different password or help you troubleshoot the problem.

You Don’t Have the Correct WiFi Password

Another reason that your Phone won’t connect to the wifi is that you are given the wrong password. This can happen for several reasons, including the person at the front desk sharing the wrong password. It’s also possible that the person giving you the password doesn’t have it written down and only memorized a portion of the password.

If you don’t have the correct password, there are two things you can do: – Ask the front desk for the correct password again. If you don’t feel safe asking for the correct password again, you can ask for a different room with a different wifi password.

If you are moving to a different room, it’s important to let the receptionist know that you are moving so they can have the new room’s wifi password sent to your email or Phone.

Your Phone Doesn’t Support WiFi Protected Access

Another reason that your Phone won’t connect to the wifi is that it doesn’t support WPA2, which is the encryption method used by most wifi networks. If your wifi network uses the WPA2 encryption method, you may get an error message on your Phone that says, “network connection error” or “device not authorized.”

If your Phone doesn’t support WPA2, you may have to connect to the wifi network using an open network or a different encryption method, such as WEP. If your device is too old to support WPA2, then you can either upgrade your device or connect to the wifi network using an open network or a different encryption method, such as WEP.

Your Device Is Blocked From Connecting to WiFi Networks

If your device won’t connect to the wifi and you have tried everything else, it may be blocked from connecting to wifi networks. Some businesses will block phones from accessing their networks, especially if those devices are iPhones. This is because Apple has a special deal with AT&T that lets iPhones connect to the network more quickly than Android devices do.

If your device is blocked from connecting to wifi networks, your only option is to get it unblocked. Unfortunately, there isn’t a universal way to do this. However, you can try looking up the wifi network’s name and calling the company that manages the network. Or, you can find the wifi network’s name on your device by going to Settings > WiFi.

You’re in an Area With Poor Wireless Signal Coverage

If your device doesn’t connect to the wifi, it may be because there isn’t good signal coverage in your current location. If you are in an area with poor signal coverage, your device may not connect to the wifi network.

In this situation, you might want to try leaving for a location with better signal reception. When there are signal problems in a particular location of a hotel where you are staying, you can ask the front desk to inform you.

This way, you can avoid the bad signal coverage areas and have more success connecting to the wifi network. If you’re having trouble connecting to the in-room wifi, check to see if other people staying at the hotel are also having trouble connecting to the wifi network. This could indicate that the wifi network is having signal issues and needs to be fixed.

Frequently Asked Questions

How come I can’t connect to the hotel wifi?

There may be several reasons you are having trouble connecting to the hotel wifi. First, check if the hotel uses a third-party DNS service.

If that isn’t the case, try disabling any third-party DNS settings on your laptop or switching to an automatic IP address assignment. Finally, try launching the router’s default page.

How do I trigger a wifi login page in the hotel?

Here are a few tips to help you get that pesky open network login screen to load:

  • Disable alternative third-party DNS servers.
  • Try to open the router’s default page.
  • Open a non-HTTPS site in incognito.
  • Create a new network location.
  • Restart.

With any luck, one of these tips should help you get online at your hotel.

Why does my iPhone not connect to hotel wifi?

Make sure that you’re following the instructions in Using captive wifi networks on your iPhone, iPad, or iPod touch – Apple Support. This will help ensure that your iOS device uses the best possible way to connect to a network.

Try restarting your iPhone and trying again: Restart your iPhone – Apple Support. This may reset some settings, which could give it easier access to Wi-FI networks.

Why can’t my Samsung Phone connect to wifi?

If your Samsung phone does not connect to wifi, make sure it is powered on and connected to the Internet.

Also, ensure your Phone is within the router’s wifi range. Wifi may not be detected if too many devices are connected to one router.


A big part of the experience is using their wifi network when you’re staying at a hotel. Unfortunately, it isn’t always easy to connect to the hotel wifi.

Whether you’re given the wrong wifi password or your Phone doesn’t support the wifi network’s encryption method, you can do a few things to get connected easily. That’s why it’s important to know why your Phone won’t connect to the wifi.

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Ravi Kumar
Ravi is currently associated with TheAndroidPortal. He really likes to test out android gadgets, devices, smartphones and give unbiased opinions. Finding the affordable, and best value option in today's market is what he get up every day for.