How to fix Disney Plus not working on Firestick? Disney Plus is an amazing video streaming service that is available in many countries. It has a large library of movies and shows, which you can stream on any of your devices.

It has several useful features for users, such as downloading videos for offline viewing. You can stream your favourite shows on Disney Plus from any device installed with the Disney Plus app.

The Disney Plus app is available for mobile devices, tablets, and computers. It is available for Android and iOS devices and Windows and Mac PCs. If you own an Amazon Fire TV device, you can stream Disney Plus content. However, many users have been reporting that they cannot use the Disney Plus app on their Fire TV Stick device.

This could be a common issue experienced by many users. Therefore we have developed a troubleshooting guide to help you fix the problem if you encounter this error message while using the Disney Plus app on your Amazon Fire TV Stick device.

In this article, we’ll list some quick fixes to resolve the issue of Disney Plus not working on Fire Stick. So without further ado, let’s get started!

How To Fix Disney Plus Not Working On Firestick?

Check the Disney Plus server.

Before you modify your Fire TV / Stick or anything in your account, you first need to check if the problem is on your side of the Disney Plus side. To solve this, you can use third-party websites to explore the potential downsides of the Disney Plus server. If Disney Plus is not working on your device, we recommend you check its server status using an application like Downdetector.

This is the website where you can check the current situation of applications like Disney Plus, McDonald’s, YouTube, Disney Plus, Prime Video, Pokemon Go, Skype, Google Duo, Tinder, Twitter, Gmail, Facebook app, FB messenger, etc.

If you have a problem with Disney Plus, we strongly suggest that you wait for their team to resolve the issue. If your problem is still not solved, you can check out the other methods below, and I am sure one of them will work.

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Enable or disable developer options on your Fire TV

If you face Disney Plus not working on a Firestick or any other Fire TV device, there is no need to worry. You can fix the Disney Plus problems on your Firestick by following these steps:

Step 1: Turn on your Fire TV, go to the Home screen, and navigate to “Settings”

Step 2: Scroll down and click on the device. After that, select “Developer Options”

Step 3: Now click on “Apps from Unknown Sources” and turn it ON

Step 4: Next, return to your Fire TV home screen and “open the Search menu”

Step 5: Type “Downloader” in the search box at the top left corner and select Downloader when it appears in the suggestions

Step 6: Click the Get or Download button to download and install the Downloader app on your device.

Step 7: After installation is completed, open the Downloader app

See Also: Disney Plus Not Working On Samsung Smart TV

Clear Disney Plus app data and cache on Fire TV

You can fix Disney Plus not working on Firestick by clearing the app data and cache. This action will delete the temporary files stored on your device that may cause the app to crash.

To clear the Disney Plus app data and cache, follow these steps:

Step 1: Go to your Fire TV home screen

Step 2: Navigate to “Settings” > “Applications” > “Manage Installed Applications”

Step 3: Scroll down to find the Disney Plus app and open it

Step 4: Select Clear Data Clear Cache, or both

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Ensure you’re using a compatible Android version

Fixing Disney+ not working on Firesticks is not as difficult as you think. The first thing to do is ensure that your device runs the right Android version (Android 5.0, Lollipop, or higher).

You should check this by going to the Settings menu, About, and Software Information. If your Firestick does not have a compatible Android version, you’ll need to update it.

After checking your Android version, the next step will be to check that all your apps are up to date. Firstly, open the App Store on your device and then tap on My Apps and Games. You’ll see a list of all your apps. If there are updates available for any of them, install them now.

If all else fails, contact customer support for further assistance.

Update the Disney Plus application

If your streaming service is not working, you should update the Disney Plus app on your Firestick or Fire TV, as this will likely resolve the issue.

It’s a very easy thing to do. Follow these steps:

Step 1: Open the “Apps and Games” option on your Firestick

Step 2: Select “Manage Installed Applications

Step 3: Choose the Disney Plus app from the list of installed apps

Step 4: Click on it

Step 5: Update the application by selecting the “Update” option

Once this is done, relaunch the app and see if the changes have made any difference. This solution seems to have worked for many users facing a similar issue, so it’ll likely solve your problem.

Uninstall and reinstall the Disney Plus app

Because Disney Plus is not working on Firestick and you need to fix it as soon as possible, the best thing is to uninstall and reinstall the Disney Plus app. This way, you can resync your login information and ensure your subscription is active.

Step 1: First, open the settings menu on your Amazon Firestick.

Step 2: Select My Fire TV

Step 3: Select Applications

Step 4: Find the Disney Plus app and click it.

Step 5: Click “Uninstall”

Step 6: Go back to the home screen and select Search

Step 7: Search for “Disney Plus” and install it again

Step 8: Once installed, you can open it and log in with your credentials!

Check your internet speed and WiFi connection.

The most important thing you’ll want to do is check your internet connection and speed. To do this, you can use a service like to get an idea of how strong your internet connection is.

You want to ensure you get a minimum download speed of 10Mbps. This will be sufficient for streaming Disney Plus at standard definition, but it’s recommended that you get closer to 25Mbps for HD streams and 50Mbps for 4K streams.

Switch to a wired connection if possible

If you use WiFi, there may be an issue with your router or service provider.

To fix Disney Plus not working on FireStick, try the following steps:

Switch to a wired connection if possible. The problem may have something to do with your WiFi network.

If it still does not work, try connecting to another WiFi network if available. For example, try turning on your mobile hotspot and connecting your FireStick.

Try restarting the device. While this may sound like a basic troubleshooting step, it can fix many common issues on all devices, including FireStick.

Try restarting the router as well. Sometimes the Disney+ app itself may not be able to connect, but other apps work fine. So before blaming the app, make sure that you have an active internet connection.


If you have ever had problems with Disney plus and Firestick, hopefully, this article has offered some help. For starters, you might want to try changing the country settings on your device. You can do this by opening up the international settings and changing your region to America or Canada.

This should fix the problem with Disney, plus possibly not working on a usual firestick. If that doesn’t work, try uninstalling other streaming apps from your device before attempting to fix the problem.

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