Annoyed with Google Hangout issues? Here are the most common Google Hangout issues and their fixes. Read this post till the end for the full solution!
Due to coronavirus pandemic, we find one or other ways to connect with our families and friends. The most common way to communicate with friends and family is video calling. There is a drastic increase in the use of video conference apps due to this epidemic. Millions of users give priority to Google Hangouts as video conferencing apps.
Google Hangout is now known as Hangouts Meet. It is the most used and the top-rated video conferencing app. The app is not only famous for business purposes but also accessible for connecting with friends and families.
Some users reported that they face problems while using Google Hangouts apps. So, today in our article, we are going to discuss some of the most common and typical Google Hangout issues and their fixes.
We have listed some common glitches in the app related to notification sound, camera issues, green screen, and all. So, if you are facing the same problems, then cut all the jargon and take a quick look at the Google Hangout issues and their fixes sections below:
4 Common Google Hangout Issues And Their Fixes
Silent Notification When Receiving A Call or Message
It is among the most common Google Hangout issues. Users reported that they could not hear any notification sound when receiving a call or message. Users faced these Google Hangout issues on smartphones and PCs/ Laptops. Well, nothing to worry and here are the quick steps to fix the Google Hangout issues of the notifications.
Step 1: First of all, you need to open the “Google Hangouts App” on your Android phone.
Step 2: After that, you need to tap on the “Three Vertical Lines” to open up the menu.
Step 3: From the menu lists, tap on “Settings” and then you need to choose your account.
Step 4: Then, in the notifications section, tap on “Messages” and then you need to open the “Sound Settings” option.
Step 5: In the sound settings, check whether the notification sound is set to “Default Notification Sound.” If yes, then choose a different notification alert tone and check whether the issue is resolved.
To fix the incoming call notification sound, follow the above steps up to step 3. Then in the notification panel, select “Incoming Calls” rather than messages.
The Camera Stops Working
It is one of the most significant Google Hangout issues that is faced by most of the users in both smartphones and PCs.
Sometimes, the app is stuck on the error message “camera is not starting.” There is no official update available to fix this kind of problem yet. But there is one fix that was found to be working for many users. Let’s take a look at the only solution below:
Most of the users reported that Google Chrome is the main culprit of this issue. To solve this problem, try to update the browser or Hangout’s Android to its latest version. Or switch to another browser like Firefox or Microsoft Edge to fix this issue without any hassle. Or, even better if you switch to the Hangout Android app instead of using the browser-based platform.
Furthermore, the only real and effective option to fix the camera issue is to wait for the software updates. So, still, you are on the same page loaded with issues, wait for the next update to be rolled out.
Google Chrome Is The Culprit Of Audio And Video Problems (Laptop)
The most common problem in all video conferencing apps is audio and video issues. If you are facing this Google Hangout issue, then first check how many extensions you have installed on your device. If there are several extensions installed, then this Google Hangout issue is prevalent. So, better you do not use any extension.
So, first, you need to remove all unnecessary extensions from the chrome and then check if the issue is resolved.
Some people also reported that they could not hear another person’s voice or that the audio stopped working for 5 minutes. A better solution to solve this issue is to restart the call or update the software to get rid of such Google Hangout issues.
Clear App Cache And Data
Clearing app cache and data is also an excellent solution for solving Google Hangouts bugs. There are a lot of junk files stored on our devices.
Sometimes, these junk files crash with each other and cause unexpected issues and errors. Clearing app cache and data is excellent for solving dozens of hangouts problems. So, let’s quickly dive into how to clear app data.
Step 1: Go ahead to the “Settings Menu” and tap on “Apps and Notifications.”
Step 2: From the apps, navigate to “Google Hangouts” and tap on it.
Step 3: After that, click on the “Storage” option.
Step 4: Under the storage list, you have noticed two options “Clear Cache and Clear Data.”
Step 5: Select both options one by one, and you are done.
Step 6: Restart your phone and check whether the app issues are resolved.
That’s all. The Google Hangout should be working fine on your handset now. If there are still some issues, then rest assured it’s software glitches. And Google’s developer team is working on new updates to fix these Google Hangout issues.
Wrap Up
So, those are some of the common and typical Google Hangout issues, and their fixes opted by users while using Google Hangouts. We hope the above solutions help you in fixing all of the Google Hangout issues.
Thanks for your valuable time. We hope now your Google Hangouts app works smoothly on your device. For more articles, do follow us on The Android Portal website and stay tuned with us.
