These Fitbit models are specifically aimed at children who are looking for a durable and safe way to track their health and fitness. These newer models have some changes from the previous models, most notably, the lack of a removable battery which allows for a more tough design. They also have a few features which may make them appealing to you and your child.

How to reset Fitbit Ace 3 and 2

One of the common problems with Fitbit Ace 3 and 2 devices is that they stop syncing with the app or tracker. This guide will help you reset your device and get it back up and running.

How to reset Fitbit Ace 3 and 2?

Fitbit Ace 2: How to Factory Reset (2 Ways.. from Watch or from App)

How to Soft Reset Fitbit Ace 3 and 2?

If your Fitbit isn’t responding to button presses, swipes, or taps, you may need to soft reset it. This will restart the device and clear any temporary data that may be causing the issue. You can also soft reset your Fitbit if it isn’t registering your data or showing notifications.

  • To soft reset your Fitbit, press and hold the button on the device for 10 seconds.
  • You will know the reset is complete when you see the Fitbit logo on the screen.

How to Hard Reset Fitbit Ace 3 and 2?

If your Fitbit isn’t responding to a soft reset, you may need to try a hard reset. This will revert the activity tracker back to factory settings. Hopefully, this will solve the synchronization problem. If not, you may need to contact customer service.

  1. Wake up the screen on your Fitbit Ace 3 by pressing the “Left + Right buttons” together
  2. Swipe down on the screen repeatedly until you find the “Settings” icon & Tap on it
  3. Once inside settings, scroll down and tap on “Clear User Data.
  4. When prompted, press on the screen for 3 seconds, then release it
  5. Wait until you see a smiley face on the screen then the tracker vibrates means the hard reset is complete

Is your Fitbit Still Not Working?

If none of these fixes work, your Fitbit software might be broken, so you should get in touch with customer service. They can assist you in the right way to resolve the problem and get your gadget up and running.

Can I use my old Fitbit data with the new Fitbit Ace?

Yes, you can use your old Fitbit data with the new Fitbit Ace. Simply connect your old device to the internet and input your account information into the new device. The new Fitbit Ace will then upload all of your previous data.

However, if you have a newer model like the Ace, some features may not work as well with your old data. For example, the Ace may not track steps as accurately or may not recognize certain activities like walking or running.

If you have a previous version of the Fitbit Ace, like the 3 or 2, you can use your old data with it.

If you have other Fitbit models, you can check out the step-by-step guide to reset the same from below.

Fitbit Inspire 2 | Fitbit Charge 4 | Fitbit Charge 5 and Luxe| Fitbit Sense | Fitbit Versa 2| Fitbit Versa 3


We hope you liked reading our Fitbit Ace 3 and 2 reset procedures blog post. We are aware of how difficult it may be to find your Fitbit Ace and how crucial it is to record your activity.

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Khushali Limbani
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