In this article, we will show you how to fix a Google Play Error called; “Your device isn’t compatible with this version” while you download or update any App or Game from the Google Play Store. Here we have mentioned below two methods to solve this problem on any Android smartphone. Now follow mentioned below instructions to fix this issue on your Android device.
Clear Data and Cache of Google Play Services
In method one, only you need to clear the App Cache and data from the Application manager. To fix this error on your Android smartphone, you need to Clear the Data and Cache from “Google Play Store,” “Google Service Framework” and lastly also clear data and cache from “Download Manager.”
Step 1: First Go to “Settings” of your Android device, Scroll down, and select Apps (Application manager)
Step 2: On the “Apps,” swipe to the “All” section then scroll down and select “Google Play Store.”
Step 3: From the Google Play Store app info, tap the “Clear Data” and “Clear Cache” buttons
Step 4: Go back to the “All” section, select “Google Service Framework” app
Step 5: Again perform “Clear cache” and “Clear Data.”
Step 6: Again from the “All” section and select “Download Manager” app
Step 7: Now Clear the data and Cache of the Download Manager
After completing this process, try to download or update apps or games from the Google Play Store.
Remove your Google Account and reconfigure it to your phone
In this process, you will need to remove and reconfigure your Google Account to solve this error. Now follow these simple instructions to solve this Google Play Error on your device.
Step 1: Open “Settings” on your Android smartphone
Step 2: Scroll down and select the “Accounts” option and open it
Step 3: Choose “Google” under the Accounts section
Step 4: Now click on the Email account that is configured with the Google Play Store
Step 5: After this, tap on the “Three Dotted Menu” button and choose the “Remove Account” option
Step 6: Finally press the “OK” button to complete this action
Step 7: Now Restart your Android device, then open “Google Play Store.”
Step 8: Now Reconfigure your Google Play Store and try to download or update the App or Game from the Google Play Store
If all the above methods fail or do not work on your Android smartphone, then you need to perform a factory data reset on your Android smartphone to fix this error. This is the simple way to fix all Android smartphone errors.
How to perform factory data reset:
- Open “Settings” on your phone
- Scroll down and choose the “Backup & Reset” option
- Now tap on the “Factory Data Reset” option under the Personal Data section
- Tap on the “Reset Phone” button
After the factory data reset, if you still getting this type of error or problem then check for a system Firmware update.
To check system updates;
“Settings” > Scroll down and“About” > “System Update”
We hope this guide will fix your error for this device isn’t compatible with this version. Do share your reviews and comments about this topic. If you want something more valuable in this article, feel free to share your thoughts with us.
