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How to Get a Refund on Google Play Store

Last Updated On: April 17, 2017

Have you thought ever about how to get a refund on Google Play Store? Mostly, No? You might have purchased app sometimes but didn’t satisfied with what mentioned on app page? You may ask for a refund on Google play store. Do you know that? Some Android users have used free apps or free games on their devices. And in free apps, there does not question about the refund of the payments. But, what is about the users who have purchased the apps from the Play Store? They should have to think about the process of the refund of their payments. So, to answer to this query, here you will have to visit this discussion, which is purely based on it.

However, the Google Play Store is a place where all the requires Android apps are available for the Android devices. Besides that, it also offers you lots of free as well as purchase app. As we know, the free games are always free to download and use. But, for the paid android games and apps, the user have to pay some certain amount to the developers to use the apps. After making payments, you will be able to use full-featured version of your purchased android app.

But, it is not necessary that every purchased app will surely satisfy users with its performance. So, at that time, the users or the buyers of the app have right to get their refund after dissatisfaction. The policy of the payment return depends on the developer of that purchased games or purchased apps. In some cases, it also depends on the country in which you are living. So, before buying or using any purchasable apps on the Play Store, this thing keeps in mind.

How to Get a Refund on Google Play Store?

Here, we will mention the refund process for the different apps. Such as Google Play movie purchase, Google Play music purchase, in-app purchase, ebook purchase and more. Also of that, we will also mention that how to contact the developer of the games. So, have a look at the detailed discussion and get all the idea properly to get a refund.

1.) Getting Refund on a Google Play Movie Purchase:

Sometimes, even after purchasing the movies from the Google Play, there may some faulty clip included. At that time you are allowed to get a refund. After the purchasing the movie, you have 7-days to apply for the refund. This duration for the apply of the refund has differed in different countries. If the video is not going to be started then, you are eligible to apply for the refund. In a case of the video is running for some time and then it stops, then you can not apply.

This duration for the apply of the refund has differed in different countries. If the video is not going to be started then, you are eligible to apply for the refund. In a case of the video is running for some time and then it stops, then you can not apply.

2.) Requesting Refund on a Google Play Music Purchase:

Google Play Music is one of the best services of the Google. It will contain all the new songs in a short time after the releasing of the every song. After purchasing this service, If you are dissatisfied with the service, you can apply for a refund. At that time, Google will refund if you have not streamed or downloaded the track. You can also get a refund when the track seems to be technical faulty. To apply for the refund, you have a sufficient time of the 7 Days.

After purchasing this service, If you are dissatisfied with the service, you can apply for a refund. At that time, Google will refund if you have not streamed or downloaded the track. You can also get a refund when the track seems to be technical faulty. To apply for the refund, you have a sufficient time of the 7 Days.

To apply for the return of the payment, just follow the below steps.

  • Go to your Google Play Store account using the Web Browser in PC.
  • Visit the History. Here, find the track or item for that you want to request a refund.
  • Then, tap on the Menu and select Report A Problem.
  • Here, choose an option of I would Like To Request a Refund. 

By using above steps, you can apply for a refund for the Google Play Music Purchase.

3.) Asking Refund on an eBook:

Google Play Store is also famous as the best medium for the E-Book accessories. Some of the developers on Play Store will offer you free books; however, some are purchasable items. If you are not happy with the items provided to you, then the refund is the best option. Regarding refund, Google gives you the time of at least 1-month educational titles through Google Play for Education. While other developers will provide you 7-days time.

Regarding refund, Google gives you the time of at least 1-month educational titles through Google Play for Education. While other developers will provide you 7-days time.

To request a refund for the items through Google Play, you will have to contact Google Play Customer Support. To do so, go to the Google Play Store >> Menu >> Help >> Contact us. In a case of other developers, you will have to contact them directly through the app.

4.) Getting Refund on an In-App Purchase:

To get a refund for the in-app purchase, you will have to request a refund online. After and Before the 48 hours of purchase, you must request a refund online. This condition is only applicable to the in-app purchase. More than that, you can also contact the developers.

5.) Requesting Refund on Paid Apps and Games:

To request a refund for the paid games and apps is too enough process. To do so, follow the path Google Play Store >> Menu >> Account >> Order History. Here, find the app or game that you want to return. Then, tap on Refund. Here, follow all the instructions given to you and uninstall the app or game.

If the two hour period is passed away after the purchase, then you will have to contact direct the developers. And you will have to request a refund online.

6.) How to Contact an App or Game Developer Directly for a Refund?

Mostly in all of above process, you have read the contact of the developer. But, how to contact them? Just, take a look at below.

  • First of all, open the Google Play Store app on the Android mobile.
  • Then, search the name of the app or game whose developer’s you want to contact.
  • Click on the App, and also Read More.
  • Scroll down the display till the last content of the app.
  • Here, you should find the info about the developer of the game or app.

Contacting Play store developersNow, we have completed the discussion of How to Get a Refund on Google Play Store, further help can be found from Google here. In which, we have listed some useful tricks and info for all the Android users. So, if you ever suffers from above issues, then the discussion will surely help you. We hope that the discussion will be very useful to you. Also, share it with other Android users.

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